Job summary
- Problem: No display / no boot; business files trapped on the internal drive.
- Diagnosis: Boot drive had failed; most documents were still readable when the drive was imaged externally.
- What was fixed: Recovered the needed folders, set up a refurbished office PC, restored email shortcuts, and configured a basic ongoing backup.
- Time taken: About 3 hours across assessment and setup
Repair facts
- Completed: May 2026
- Suburb: Lawnton
- Device: Office desktop (failed) → refurbished PC
- System: Windows 10
- Issue type: Data transfer
What was checked
- Power and POST behaviour
- Drive detection in BIOS
- Drive health when connected externally
- What folders mattered for quoting
- Whether cloud copies already existed
What was ruled out
- Simple monitor cable fault
- Full cloud backup already covering everything
What to watch for next
Keep an external or cloud backup that actually runs — one PC businesses cannot afford a second total loss.
