Act carefully when data is at risk
The right first response can improve the chance of recovery.
All Tech Co assesses common data-loss situations for Brisbane small businesses and home users, advises on next steps and handles devices carefully so we do not make a difficult situation worse.
What’s included
Clear scope before we start — no surprise add-ons.
Data-loss scenarios
- Failed hard drives
- Unreadable external storage
- Accidentally deleted files
- Corrupted operating systems
- Unresponsive laptop drives
Important first steps
- Stop using the affected drive
- Avoid repeated restart attempts
- Keep devices physically safe
- Tell us what data matters
- Review backup options afterward
How Data Recovery usually works
Plain English — no jargon required.
Most data recovery jobs start with a short call or message. Tell us what stopped working and where you are — shop, office or home. You do not need the right tech words.
We confirm a clear quote before billable work starts. Where we can fix it over a remote link, we will. Where we need to visit or take it into the Aspley workshop, we book around your hours.
Labour for on-site help is from $130/hour with no call-out fee. Eligible repairs follow No Fix, No Fee. We explain what we found and any simple next steps when we finish.
Data Recovery — starting prices
Indicative pricing for Brisbane North and Moreton Bay — suburb pages show local availability.
| Service | From | Notes |
|---|---|---|
| Recovery assessment | $99 | Inspect drive and advise prospects |
| Logical recovery labour | $180 | Deleted files / OS issues |
| Failed drive recovery attempt | $250+ | Quoted after assessment |
Prices are indicative starting points. We quote before work begins — no surprise add-ons.
Initial assessment
Understand the fault and recovery prospects.
Drive handling
Careful treatment of affected hardware.
Business focus
Prioritise the files that matter most.
Recovery planning
Turn lessons into stronger protection.
Service area map
Onsite IT support and repairs across Brisbane North and Moreton Bay — from the northern suburbs through to Caboolture and the Redcliffe peninsula — with our Aspley workshop for drop-offs and workshop jobs.
Open our Aspley workshop in Google Maps · We cover Brisbane North and Moreton Bay for on-site work.
Recovery is only half the job
Once the immediate risk is understood, we can help put sensible backup practices in place so a future fault is less disruptive. We talk through what we found, what we fixed, and any simple next steps — without pushing extras you do not need.
Related services & brands
Related pages worth a look next.
Local Data Recovery pages
Suburb-specific pages with maps, pricing and local FAQs.
Common questions
Straight answers for Brisbane small businesses and home users — no jargon.
Data Recovery is for Brisbane small businesses and home users who want clear help without jargon. We quote first, explain options simply, and only do the work you approve.
Sometimes; the result depends on what happened afterward. We are happy to explain the next steps in plain English before any work starts.
No. Stop using it and seek advice promptly. We are happy to explain the next steps in plain English before any work starts.
No recovery is guaranteed, but we provide an honest assessment. We are happy to explain the next steps in plain English before any work starts.
No. Just tell us what you were trying to do and what went wrong — for example the computer will not start, Wi‑Fi drops out, or email keeps asking for a password. We handle the technical side and explain options in plain English.
Yes. We offer on-site visits for small businesses and home users across Brisbane North and Moreton Bay. If a workshop drop-off in Aspley is faster or cheaper, we will say so upfront.
Labour for on-site IT help is from $130/hour with no call-out fee. Remote help often starts from $100/hour where that works. Parts and hardware are quoted before we order them so there are no surprise bills.
We prioritise same-day help wherever we can, especially when staff cannot work or a home computer is urgently needed. Call 07 3096 0474 with your suburb and what is wrong and we will give you the earliest realistic option.
Eligible repairs follow a No Fix, No Fee approach. If repair is not sensible, we explain replacement options clearly — including good-value refurbished machines when that fits — so you are not left guessing.