Job summary
- Problem: Unboxed PC with no business accounts, printer access or backup habits configured.
- Diagnosis: Standard new-starter setup — fastest path was a clean config rather than cloning an old, cluttered profile.
- What was fixed: Updated Windows, signed into Microsoft 365, mapped the printer, installed agreed apps, and set OneDrive/known-folder guidance for the new staff member.
- Time taken: About 2 hours onsite
Repair facts
- Completed: March 2026
- Suburb: North Lakes
- Device: New business desktop
- System: Windows 11
- Issue type: New computer setup
What was checked
- Windows activation and updates
- Microsoft 365 mailbox setup
- Shared printer connectivity
- Required line-of-business shortcuts
- Local vs OneDrive file locations
What was ruled out
- Hardware DOA
- Need for a full server migration
What to watch for next
Keep a simple starter checklist so the next new desk takes less time and misses fewer apps.
